Our popular photo scanning service allows you to choose:
- Archival - 300 dpi resolution for 13¢ per scan
- Professional - 600 dpi resolution for 30¢ per scan.
We accept photos that range in size from 3x3” to 8x10” and we can scan photos in a specific order for an additional cost.
Your card will be charged a $25 minimum scanning fee when placing the order. Upon completion, the total order amount will be calculated and charged based on the number of photos, optional services, and selected return shipping option, minus the initial minimum service fee. The minimum fee is for scanning and additional scanning options. It does not include return shipping. Once any of our online services have been ordered, all sales are final and retroactive price changes will not be honored. No cancellations or refunds.
Before you mail your photos to us, please read our guidelines for how to prepare your photos for scanning.
All work is completed on site and handled with the greatest of care by trained professionals. You’ll have your photos back within a few short weeks.
For our Pay Per Photos scanning service your shipment must be postmarked within 30 days of the purchase date. If shipped after, the pricing will go back to our regular pricing (all coupons and discounts are voided).
Key Features
- Orders include your scanned images (150dpi, True Color, 24-bit JPEG) with a digital download to your email
- 1-business day scanning available
- All photos are returned to you
Since 1990, we have preserved billions of precious memories. Check this item off your to-do list, and send us your photos today!
How it works
- Place your order today and you will be charged our minimum scanning fee of $25 as a deposit which will be credited back to you once the order is complete (if applicable). Minimum fee is for scanning and additional scanning options. It does not include return shipping.
- Pack up your photos as detailed in the organizing and packing instructions. It is highly recommended that you use a brand new box for shipping.
- Be sure to include a copy of your invoice with your photos so we can match up your order to our system. If not included, it may cause delays as we try to figure out who the shipment belongs to. This step is ABSOLUTELY necessary when the return address on the shipment does not match our customer records, as when shipped from a UPS store, for example.
- Once received, we will contact you notifying you of its arrival.
- Upon completion, your credit card will be charged the appropriate shipping charges and any overage beyond the $25 minimum scanning fee.
- Due to swift changes in technology, your shipment must be postmarked within 30 days of the purchase date. If shipped after, the pricing for our services on the day it is postmarked will be in effect.
- Before ordering, please click here for detailed instructions and information to enhance your photo scanning project.
Frequently Asked Questions
Q. Can I order additional services after I placed my prepaid box order?
Yes, to order additional services only click here
Q. How do I get glue off of photos?
Please click here to see examples of how to get glue off of photos.
Q. I'm having problems placing an order.
Sometimes it is as simple as using a different web browser. We recommend using the most current version of Internet Explorer for PC users and Safari for Mac users. If you still have problems, please contact us via Live Support so we can instantly help you diagnose the problem.
Scanning-Services
Q. What resolution are my photos scanned at?
We offer scanning at 72, 150, 300 or 600 DPI.
The final file size will vary depending upon the size of the original photograph. A standard 4x6 at 300 DPI usually is about 700KB -1MB in size whereas at 600 DPI ranges from 1.5 to 2.5 MB.
Many websites refer to resolution as a pixel by pixel notation.
To determine what your own picture's pixel-by-pixel resolution will be, multiply the inches by 300 DPI or 600 DPI. For example, a 4"x6" print will have a resolution of 1200x1800 at 300 DPI (4" x 300 DPI = 1200 pixels, 6" x 300 DPI = 1800 pixels) and 2400x3600 at 600 DPI (4" x 600 DPI = 2400 pixels, 6" x 600 DPI = 3600 pixels).
Q. Can you scan my photos at a higher resolution?
The highest resolution we offer is 600 DPI photo scanning which is more than adequate for nearly every situation. See https://www.scanmyphotos.com/samplescans.html for information regarding 300 and 600 DPI scanning.
Q. Can I see sample scans?
For samples, click here.
Q. Are my bundled photos returned to me in the same bundles?
While we try to keep your bundles of photos together, there are times when this is not feasible.
We need to fit the photos back in the box for return shipping along with the DVD and any other additional options you may order. This means we may need to break apart bundles. We will not shuffle your photos like a deck of cards but your photos may not be in the same order you sent them to us in.
Q. How long will it take to complete my scanning order?
Most photo scanning orders are digitized within 5-10 business days from receipt and are then mailed back upon completion.
Q. Where are my photos scanned?
All orders photo scan orders are processed our Irvine, CA headquarters, founded in 1990. The only orders sent overseas are to our customers abroad who send us their orders for processing, and those orders are also scanned and mailed back internationally the within 4 to 8 weeks of arriving too.
Q. Can you custom name my files or put my images into separate folders on the DVD?
Due to the high number of photos that are scanned in an average order and our daily scan totals, we cannot offer to custom name your scanned images or separate them into folders.
We start every order at 00000001.JPG and continue until the last photo scanned in numerical order.
You can easily rename your files after you receive the DVD back.
We recommend that you use any number of free file renaming software that is available that will automatically rename your files once copied to your hard drive. You can find quite a few at VersionTracker.com by searching for "file rename ".
Q. How much compression do you use when saving the pictures in JPEG format?
Due to the high number of photos that are scanned in an average order, we use what would be considered a 10 or 11 on the 1-12 Photoshop compression scale (12 being the least amount of compression, 1 being the most)
Q. Will the order of the scanning be the same as the photos in the box?
Scanning your pictures in a specific order requires an additional fee.
If you do not wish to pay for this additional option, your entire order must be organized by size.
Q. Can you combine multiple boxes into one order?
No, every box that arrives at our scanning facility is assigned to one scanning technician.
This is to ensure that no photos are mistakenly mixed up with any other order. If you order the Pay-per-Scan option, each box sent to us must contain its own order form and will be treated as separate orders.
Q. What is the difference between your prepaid box and the Pay-per-Scan option?
While the final product is the same, we offer two different pricing structures to ensure it is affordable for any quantity of photos to be scanned. Below you can see the main differences:
| Type of service | Price | Shipping to and from | Same day service | Size of photos able to scan | Return shipping options | International Service | Front & Back scanning |
| Prepaid Photo Scanning | Starting at $220 per box | No charge | With VIP Priority service | Min: 3"x3" Max: 8"x10" | USPS Priority | No | No |
| Pay-per-Scan Photo Scanning | Starting at $.13 per photo | Paid by client | With VIP Priority service | Min: 3"x3" Max: 8"x10" | USPS Priority FedEx 2-Day FedEx Overnight | Yes | Available for additional fee |
Q. I have very old photo albums of B&W photos that are glued on the pages. Can they be scanned and if so, what would be the charge?
The photos must be removed from the pages and any and all sticky substance must be removed from the back of the photos prior to sending in the order.
Q. What is your policy on scanning professional copyrighted materials that I do not own the rights to?
Due to copyright laws, we are unable to scan any professionally taken image that is copyrighted.
This includes pages from books, magazines, and postcards. These images will not be scanned. NO EXCEPTIONS without a valid copyright release from the photographer. We do validate all copyright release forms.
Q. Are pictures taken at places like Olen Mills and Sears Portrait Studios copyrighted? Also, our wedding photographer is no longer in business and I would like to get those photos scanned.
No, we cannot scan any copyrighted material. For complete details about copyright law, visit the US Copyright website.
Q. Are these scans designed for personal archiving and sharing or can I also make giant museum-quality poster enlargements from the files?
These high-speed photo scans are designed to digitally preserve your regular photos. This is not designed to archive professional images with museum-quality clarity.
There is no refund for high-speed photo scans and you understand and agree that we cannot guarantee the image quality of the reproductions or individual quality control your files due to the extremely high volume scanning operation.
Q. Can you scan tiny pictures, too?
The smallest photo that can be included is 3"x3". Photos must measure at least 3" on all sides to qualify for scanning. Anything smaller will be returned to you unscanned.
Q. Can you scan cropped and cutout photos?
No, all photos must be either square or rectangular photos in overall shape. We cannot accept any photos that are odd shaped or does not have four straight sides.
Rounded corners and scalloped edges are ok as long as the picture is still overall a rectangle or square. These pictures, although adorable, are not acceptable:
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Q. What happens if my pictures are curled or bent?
For slides, negatives and Advantix APS film the ScanMyPhotos.com service is based on the individual strip of film or 35mm mounted slide because most consumers are unable to scan these products. But, for photographs, we found that the average order is about 2,000 photos, so we pioneered this new service to broaden the economies-of-scale and simply the scanning process.
When you have hundreds, or thousands of snapshots, the smartest solution is ScanMyPhotos and our bulk scanning service; pay just $.13 per scan or choose from our all-inclusive prepaid fill-the-box service to scan about 1,800 4"x6" photos for $220. Click here to view other larger quantity specials and our famous buy two get the third prepaid box free. Click here for more info.
Negatives and slides are significantly more work and more time and must be scanned one at a time, therefore we cannot offer huge bulk-rate discounts on these services.
Q. What are your limits of liability?
IMPORTANT: Before ordering any of our products or services, you must first agree to read and agree to our terms, including the limit of liability and copyright agreement. You can read our limit of liability here along with the copyright agreement.
Prepaid Photo Scanning Specific Questions
Q. Do your prepaid boxes ever expire?
Due to swift technological changes, your returned prepaid box order for scanning must be received back to ScanMyPhotos.com within 9 months from the date the order was placed. Otherwise, the box expires and no consideration, obligation or monetary reimbursement of any kind will be provided; so, you have 9 months to gather your pictures and have us scan it.
Q. What is the size of the box for the Prepaid Fill the Box option?
IMPORTANT: All photos must fit within the dimensions of the closed box. When sealing a flat-rate box or flat-rate envelope, the container flaps must be able to close within the normal folds. Tape may be applied to the flaps and seams to reinforce the container; provided the design of the container is not enlarged by opening the sides and the container is not reconstructed in any way.
Q. Can you combine multiple boxes into one order?
No, every box that arrives at our scanning facility is assigned to one scanning technician. This is to ensure that no photos are mistakenly mixed up with any other order. If you order multiple prepaid boxes, each box is considered one order and is scanned independently from any other box from the same address.
Q. Can you ship boxes from the same order to different addresses?
When the order is placed, you can only give one shipping address so all returning boxes (and the initial empty boxes) will be shipped to that address. To ensure that there are no mix-ups and/or mistakes, we cannot offer to have boxes shipped to different addresses than what is listed on the initial order.
Q. What if I have moved since I first placed my order for prepaid scanning? Can you ship to a different address then?
Yes, this is the only reason we offer to change the shipping address for prepaid photo scanning. This is a permanent change and can only be changed once.
Pay-per-Scan Photo Scanning Specific Questions
Q. Is there a minimum number of photos to send?
You can send as few or as many photos to us as you wish but all orders have a minimum $40 charge for scanning. If you do not meet the minimum, you will be charged a flat rate of $40 for your job. (S&H not included in minimum).
Q. I've downloaded my files onto my hard drive but it says they are locked. How do I unlock them?
Once on your hard drive, on a PC, simply select all, right-click on any highlighted file and select Properties. In the Attributes, simply make sure the Read-Only is unchecked. With a Mac, select all the files and press Command-Option-I. In the Ownership & Permission, change from Read Only, to Read & Write.
photo-scanning
Q. I've ordered multiple boxes and each disk starts at file #1. When I copy them to my hard drive it tells me there is a file name conflict. What should I do?
We recommend that you use any number of free file renaming software that is available that will automatically rename your files once copied to your hard drive. Search for "file renaming software". We do not fulfill custom numbering requests; every job starts at #1.
I Have My Disc, Now What?
Q. Will I be able to download the returned disc to color correct the scanned photos?
Yes, the images are not copy protected in any way and are yours to do with as you please. You can create a slide show, edit the photos, reorganize or rename the photos.
Shipping Specific Questions
Q. What happens if my order is delayed during mailing and how about guarantees?
Upon completion at ScanMyPhotos.com, all orders are digitally preserved and archived at our facility for 15-days as an added backup. We recommend the U.S. Postal Service for delivery and recommend that you consider adding their various tracking and confirmation products and services - click here.
However, please note, understand and recognize that by mailing us any items, we cannot and do not warrantee or guarantee delivery by third-party couriers. IN THE UNLIKELY EVENT THAT YOUR ORDER IS MISPLACED, DELAYED, LOST OR DAMAGED, YOU AGREE THAT SCANMYPHOTOS.COM IS NOT LIABLE AND THERE WILL BE NO COMPENSATION OR PAYMENT OF ANY KIND. We assume no responsibility for any loss and/or damage to client's materials while it is transported by the mail, courier, and transport companies transport it or while in the position of ScanMyPhotos.com.
Our company is also not liability, for damage, loss, delay or irregularity to person or property in connection with any service advertised herein or by services provided by third parties over which ScanMyPhotos.com has no control. Click here to read full terms.
Q. How do I track my photo shipment?
The easiest way is to simply type your tracking number into a Google search as it recognizes USPS, UPS and FedEx tracking numbers.
Q. I have a bunch of old VHS and 8mm movies, can you transfer those to DVD?
We can transfer standard VHS, VHS-C, Hi8 and 8mm tapes/reels. Please visit our Video Transfer section.
Q. My question is not answered here. Where can I obtain more information?
You may use our Live Support (banner above our service menu to the left) to instant message with an online support technician (Begin Chat Session), call us at 949-474-7654 during normal business hours or email us at [email protected].
Other Questions
Q. How large are the images in the Photo Index book?
Approximate measurements are: horizontal pictures are 1.25" x 2" while vertical pictures are 1" x 1.25".
Q. What are your limits of liability?
IMPORTANT
Before ordering any of our products or services, you must first agree to read and agree to our terms, including the limit of liability and copyright agreement. You can read our limit of liability here along with the copyright agreement.
Other Related Services
1 DVD for $19.95
2-3 DVDs for $12.95 each
4-6 DVDs for $9.95 each
7 or more DVDs for $8.55 each
To upgrade to our super-fast Express VIP next-up SCANPASS service, you MUST first select the highest scanning resolution -- Choose 600 dpi resolution to access
Return Delivery Options
USPS Priority Mail: You would like your entire order returned via USPS Priority Service and we will charge your credit card accordingly for shipping and handling
- 1-500 photos - $19.95
- 501-1,500 photos - $32.95
- 1,501-2,500 photos - $37.95
- 2,500+ photos - $49.95 and up - priced according to weight and destination (may ship via FedEx Ground instead of USPS
Split Delivery: For the quickest return of your scanned images. FedEx Standard Overnight just the scanned digital discs for $37.50 and we will return your slides separately via USPS Priority Mail service with an additional, complimentary duplicate disc. (Minimum USPS Priority mail S&H is $9.95 based on size of order, weight and destination, plus the additional $37.50 FedEx charge)
FedEx Domestic 2-Day Delivery:: You would like your entire order returned via FedEx Domestic, 2-day delivery (P.O. Boxes not accepted) and charge your credit card accordingly for shipping and handling..
USPS Priority Mail:I would like you to return my entire order via USPS Priority Service and charge my credit card accordingly for shipping and handling. (minimum $17.95 based on size of order, weight and destination. Typically the least expensive way to ship back.)
Split Delivery:Split return delivery. For the quickest return of my scanned images, please FedEx Standard Overnight just the scanned digital discs for $37.50 and return my negatives separately via USPS Priority Mail service with an additional, complimentary duplicate disc. (Minimum USPS Priority mail S&H is $9.95 based on size of order, weight and destination, plus the additional $37.50 FedEx charge).
FedEx 2-Day I would like you to return my entire order via FedEx Domestic, 2-day delivery (P.O. Boxes not accepted) and charge my credit card accordingly for shipping and handling.
USPS Priority Mail:Return USPS shipping included with prepaid box + 29.95 when Return Box option is selected.)
All negatives on a strip must be scanned, minimum length 2 full frames. All 120mm negatives are scanned using Digital ICE and we color and density correct each image.
1000dpi 2000dpi
- 1-125 frames: $2.48 $4.96
- 126-750 frames: $2.14 $4.28
- 751+ frames: $1.95 $3.90
USPS Priority Mail: I would like you to return my entire order via USPS Priority Service and charge my credit card accordingly for shipping and handling. (minimum $17.95 based on size of order, weight and destination. Typically the least expensive way to ship back.)
Split Delivery: Split return delivery. For the quickest return of my scanned images, please FedEx Standard Overnight just the scanned digital discs for $37.50 and return my negatives separately via USPS Priority Mail service with an additional, complimentary duplicate disc. (Minimum USPS Priority mail S&H is $9.95 based on size of order, weight and destination, plus the additional $37.50 FedEx charge).
FedEx 2-Day: I would like you to return my entire order via FedEx Domestic, 2-day delivery (P.O. Boxes not accepted) and charge my credit card accordingly for shipping and handling.
All 35mm slides are scanned using Digital ICE and we color and density correct each image. Cost per slide is based upon quantity.
Standard 2000 DPI (6MP)
- 1-200 slides: 71¢
- 201-499 slides: 62¢
- 500-1499 slides: 49¢
- 1500-2899 slides: 37¢
- 2900-5799 slides: 34¢
- 5800+ slides: 21¢
Standard 4000 DPI (16MP)
- 1-200 slides: 95¢
- 201-499 slides: 83¢
- 500-1499 slides: 67¢
- 1500-2899 slides: 54¢
- 2900-5799 slides: 41¢
- 5800+ slides: 27¢
- 1-200 slides: 89¢
- 201-499 slides: 78¢
- 500-1499 slides: 62¢
- 1500-2899 slides: 47¢
- 2900-5799 slides: 42¢
- 5800+ slides: 27¢
- 1-200 slides: $1.19
- 201-499 slides: $1.04
- 500-1499 slides: 84¢
- 1500-2899 slides: 68¢
- 2900-5799 slides: 59¢
- 5800+ slides: 40¢
USPS Priority Mail: You would like your entire order returned via USPS Priority Service and we will charge your credit card accordingly for shipping and handling. (minimum $17.95 based on size of order, weight and destination. Typically the least expensive way to ship back.)
Split Delivery: For the quickest return of your scanned images. FedEx Standard Overnight just the scanned digital discs for $37.50 and we will return your slides separately via USPS Priority Mail service with an additional, complimentary duplicate disc. (Minimum USPS Priority mail S&H is $9.95 based on size of order, weight and destination, plus the additional $37.50 FedEx charge)
FedEx Domestic 2-Day Delivery: You would like your entire order returned via FedEx Domestic, 2-day delivery (P.O. Boxes not accepted) and charge your credit card accordingly for shipping and handling.
The fee is per roll, regardless of 15, 25 or 40 exposure. All APS negatives are scanned using Digital ICE and we color and density correct each image.All APS negatives are scanned using Digital ICE
2000 DPI (6MP)
- $7.95
- $12.95
| Prem 2000 DPI (6MP) | Prem 4000 DPI (16MP) |
|---|---|
|
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Mac USB:MPEG-4 File on 64GB USB ($2 per reel PLUS $55.95 for USB)
PC USB:AVI File on 64GB USB ($2 per reel PLUS $55.95 for USB) Mac Hard Drive:MPEG-4 File on 1TB HDD ($2 per reel PLUS $125.00 for HDD) Mac Hard Drive:AVI File on 1TB HDD ($2 per reel PLUS $125.00 for HDD)8GB USB:MPEG-4 File on 8GB USB ($5 per tape PLUS $15.95 for USB). (Approximately 7 tapes can be saved per drive)
64GB USB:MPEG-4 File on 64GB USB ($5 per tape PLUS $55.95 for USB). (Approximately 60 tapes can be saved per drive)
64GB USB:MPEG-4 File on 64GB USB ($70 per box PLUS $55.95 for USB)
5-Days:File Upload ($50 per box PLUS $54.95 for Upload)
1-Month:File Upload ($50 per box PLUS $64.95 for Upload) 2-Months:File Upload ($50 per box PLUS $69.95 for Upload) 6-Months:File Upload ($50 per box PLUS $79.95 for Upload) 1-Year:File Upload ($50 per box PLUS $89.95 for Upload)Mac USB:MPEG-4 File on 64GB USB ($50 per box PLUS $55.95 for USB)
PC USB:AVI File on 64GB USB ($50 per box PLUS $55.95 for USB) Mac Hard Drive:MPEG-4 File on 1TB HDD ($50 per box PLUS $125.00 for HDD) Mac Hard Drive:AVI File on 1TB HDD ($50 per box PLUS $125.00 for HDD)5-Days:File Upload ($2 per reel PLUS $4.95 for Upload)
1-Week:File Upload ($2 per reel PLUS $9.95 for Upload) 2-Weeks:File Upload ($2 per reel PLUS $12.95 for Upload) 1-Month:File Upload ($2 per reel PLUS $14.95 for Upload) 2-Months:File Upload ($2 per reel PLUS $19.95 for Upload) 6-Months:File Upload ($2 per reel PLUS $29.95 for Upload) 1-Year:File Upload ($2 per box reel $39.95 for Upload)Premium Scanning 2000 DPI (6MP) or 4000 DPI (16MP) - Our professional technicians hand scan each slide and carefully adjust the images to achieve the optimum color and density, ensuring each image is at its best.